All our clients have our direct contact details, including phone (landline and mobile), email and social networking.
In most cases, we invoice on a monthly basis with 30-day payment terms. For certain projects we may require a proportion of the payment upfront or for it to be fully covered by the clients; for example, building new sites and payment for PPC spend. We always agree payment in advance of a project being started, and any changes in budget will be fully communicated and agreed in writing in advance.
Yes. We are certified Google and Bing Partners! Infinity Digital has been recognized as a leader in Digital Marketing
You are more than welcome to come and see our offices, or come and spend some time working with us on your project if you need to. We chose our offices for function rather than the fact that they are pretty, so please don’t expect Google-esq surroundings (although they are quirky)!
While we love to work with local companies, and be involved in our local community, we will take on clients anywhere in India. In all seriousness, distance may affect our ability to spend as much face-to-face time with a client who is further away than a local client, but this doesn’t mean that we won’t visit, and it won’t affect the performance of your campaigns. We will also schedule regular Google+ hangouts or other video conferences so you still get to see and speak to us regularly.